By Adam Pagnucco.
It’s that time again, folks – Montgomery County Government has launched its latest community survey. The county has administered versions of this survey every few years since 1985. (Check these links for coverage of results in 1994, 2007, 2009, 2017, 2019, 2021 and trends from 2007-2019). This year’s survey asks MANY questions on quality of life, county services, safety, traffic, housing, affordability and much more.
So don’t just yell at the TV, folks. Get in there and tell county leaders what you think!
County Executive Marc Elrich and Council Member Gabe Albornoz can’t wait to read what you have to say. Photo credit: Montgomery County.
Here is the link to the new survey. The county’s press release is reprinted below.
*****
For Immediate Release: Thursday, Sept. 12, 2024
Montgomery County Launches 2024 Online Community Survey of Residents, With Response Deadline of Sept. 30
Montgomery County Executive Marc Elrich today announced the launch of the County’s 2024 online resident survey. The survey, accessible on the County’s website, aims to gather feedback on local government services and the perception of overall quality of life in the County. The survey will remain open until 11:59 p.m. on Sept. 30.
The survey is open to any resident 18-and-over. To participate, access the survey here.
“Listening to our residents is key to delivering the services they need and expect,” said County Executive Elrich. “This survey gives people across the County an opportunity to share their experiences and tell us what is working, where we can improve and what matters most to them. Whether it is the quality of our services, how we communicate, or the everyday experience of living in Montgomery County, we want to hear from you. Your feedback is essential in helping us make informed decisions that benefit the entire community. I encourage everyone to take the time to participate. Together, we can continue to improve the quality of life in our County.”
The survey questions ask about the following issues:
- Quality of life of neighborhood/community
- Favorability of County services
- Usage of amenities and facilities
- Participation in County programs
- Customer and constituent service of County employees
- Effectiveness of County communications
- Household practices (such as recycling)
To ensure a diverse and representative sample, the survey has been sent to 5,000 randomly selected households, with instructions available in English, Spanish, Chinese, French, Korean, Vietnamese, Persian/Farsi and Amharic. In addition, all residents are welcome and encouraged to participate by completing the online version.
The survey plays a crucial role in improving customer service, promoting transparency and gathering feedback that informs budgetary and policy decisions. These insights help deliver effective and efficient government services. To view the results of the most recent Community Survey, conducted in 2021, visit this page.